Privacy Policy
Effective Date: [Insert Date]
Welcome to Softmatics Inc (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable privacy laws, including:
- EU General Data Protection Regulation (GDPR)
- U.S. State Laws (CCPA/CPRA, VCDPA, etc.)
- UAE Personal Data Protection Law (PDPL)
1. Who We Are
Softmatics is a software development company specializing in software Development. We operate globally and serve clients in the EU, US, UAE, and beyond.
2. What Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide Directly
- Name, email address, phone number
- Company name and role
- Project details or inquiries
- Billing and payment information (where applicable)
b. Information Collected Automatically
- IP address and geolocation
- Browser type, device info, OS
- Pages visited and time spent
- Cookies and similar tracking technologies
c. Third-Party Data
We may receive data from partners like payment processors, analytics providers, or advertising platforms.
3. Why We Collect Your Data (Legal Basis)
| Purpose | Legal Basis (GDPR) | US/UAE Basis |
|---|---|---|
| To respond to inquiries | Consent / Legitimate interest | Legitimate interest |
| To deliver services | Contract performance | Contractual necessity |
| To improve our website/services | Legitimate interest | Legitimate interest |
| To send marketing (if opted in) | Consent | Consent |
| To comply with legal obligations | Legal obligation | Legal obligation |
4. Cookies & Tracking
We use cookies to enhance user experience, analyze usage, and offer personalized content. You can manage your cookie preferences through our cookie banner or your browser settings.
5. How We Share Your Data
We do not sell your personal data. We may share it with:
- Trusted service providers (e.g., cloud hosting, analytics)
- Legal authorities (if required)
- Affiliates or subsidiaries under the same data protection terms
- In case of a business transfer or merger (with prior notice)
6. International Data Transfers
Your data may be processed in countries outside your own, including the EU, US, or UAE. We ensure appropriate safeguards such as:
- Standard Contractual Clauses (EU)
- Adequacy decisions or appropriate security measures
7. Your Rights
Depending on your location, you have rights to:
| Rights | EU (GDPR) | US (CCPA/CPRA) | UAE (PDPL) |
|---|---|---|---|
| Access your data | ✅ | ✅ | ✅ |
| Correct your data | ✅ | ✅ | ✅ |
| Delete your data | ✅ | ✅ | ✅ |
| Data portability | ✅ | ❌ | ✅ |
| Object to processing | ✅ | ❌ | ✅ |
| Withdraw consent | ✅ | ✅ | ✅ |
| Opt out of sale/sharing | ❌ | ✅ | ❌ |
To exercise your rights, contact us at support@softmatics.com
8. Data Retention
We retain your personal data only as long as necessary for the purposes described or as required by law. Typically:
- User inquiries: 12 months
- Client data: duration of contract + 5 years
- Analytics/cookies: up to 26 months
9. Security Measures
We use industry-standard security measures, including encryption, firewalls, and access controls, to protect your personal data.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children without parental consent.
11. Changes to This Policy
We may update this policy occasionally. The latest version will always be available on our website, and we’ll notify you of any material changes.
12. Contact Us
If you have questions or wish to exercise your rights, contact us at:
Softmatics
Hungary
📧 Email: support@softmatics.com
🌐 Website: www.softmatics.com